Terms and conditions

Terms and Conditions
1. General terms and conditions
These sales and use rules (furthermore: rules) determine the mutual rights, obligations, terms of delivery, exchange and return policy between the company who orders goods in the webshop papercuphouse.com

Before you start using the webshop and buying at papercuphouse.com, you should read these rules thoroughly and become familiar with them.
The buyer acknowledges that he has familiarized himself with the rules and that he will abide by these terms by ticking the checkbox in the "I have read and understood the terms of sale and use and personal privacy policy" box. puts.

If it is the seller's right or obligation to send information or documents to the buyer via email, then in all cases it is the responsibility of the buyer to ensure that the e-mail address provided to the seller is accessible and correct.

These rules were created based on international law. Legal relationships arising from these rules are governed by Danish law. If there are disputes, it will first try to resolve them based on negotiations. If it is not possible to reach an agreement in this way, the place of jurisdiction for all disputes arising from the business relationship between paper cup house and the client is the domicile of paper cup house
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2. Offer and contract conclusion
All offers from paper cup house  are non-binding unless they are expressly marked as binding or have a specific acceptance period. The client may request offers from paper cup house via the website paper cup house.com  or via the hotline. The offers of paper cup house require explicit acceptance by the client.

Paper cup house reserves the property or copyright to all offers and estimates submitted, drawings, illustrations, calculations, brochures, catalogs, models, tools and other documents and aids provided to the client. The customer may not make these objects accessible to third parties without the express consent of paper cup house, or make them known, use them themselves or through third parties or reproduce them. The client shall, at the request of paper cup house or if they are no longer needed by the client, return these items in full and destroy any copies.

In the case of orders for delivery to third parties, the order is considered to be the contracting entity. If delivery to third parties is made in favor of this or if the recipient of the goods otherwise enriches themselves by taking possession of them and continuing to use them, the order of the delivery and the recipient, is considered and received jointly as the contracting entity. When an order issues such an order, he hereby confirms that there is consent for this.

For customers who are traders and enter into the agreement in connection with their business activities or their activities as self-employed persons, the right of withdrawal does not apply.

3. Delivery
If the goods are to be shipped, the risk is transferred to the customer as soon as the shipment has been handed over to the person performing the transport.

The goods are shipped from paper cup house manufacturer and delivered by the delivery company chosen by the buyer.

The transfer of the goods is not part of the performance of the delivery of the goods to the address given by the buyer, however, the seller may additionally perform this service.

We offer free delivery to Europe and America. We can deliver to other countries, but then prices that are shown on the webshop is without delivery cost. 

Limepack shall not be liable for impossibility of delivery or for delays in delivery, insofar as these were caused by force majeure or other events unforeseeable at the time of the conclusion of the contract (eg disruptions of all kinds, difficulties in obtaining materials or energy, delays in transport, strikes) Paper cup house is not responsible. If such events make the delivery or service considerably more difficult or impossible for Paper cup houseand the hindrance is not only of temporary nature, Paper cup house is entitled to withdraw from the contract.

4. Duty to Examine
The delivered goods must be checked immediately after receipt for any defects or inconsistency. Minor or incorrect deliveries and any defects must be reported in writing (by e-mail or letter) within 3 working days (to be received by the seller). In the case of legitimate and timely complaints, we are entitled to the right of replacement or credit. Hidden defects which cannot be found after the immediate examination must be asserted within the statutory warranty period.

In the case of legitimate complaints, the seller has the right to remedy and/or replace the goods at his discretion, to the exclusion of other claims. In the case of delayed, omitted or unsuccessful repair or replacement, the customer may demand a reduction of the remuneration (reduction) or cancellation of the contract.